Last week, we had the pleasure of welcoming a client from Burkina Faso to our factory in China. This visit wasn’t arranged by chance—it was a concrete step taken by the client to verify the quality of our STS prepaid water meters before participating in a local government water project.

Unlike some online inquiries that never go further than email, this client came in person, walked through our production lines, asked detailed questions, and made sure every step matched what we had promised. They are currently preparing for a public tender and wanted to be 100% sure before introducing our products to the local water utility.

A Focused Visit with a Clear Purpose

The client’s goal was simple: find a reliable supplier of prepaid water meters with token, buy several sample units, and take them back for demonstration. That’s exactly what we provided.

During the visit, we showed them how our meters are assembled, tested, and packaged. They paid special attention to how tokens are generated and how users input them through the keypad. We also explained how our meters comply with STS standards—this was a key requirement for their project.

They appreciated the transparency of our process. “We don’t want surprises when we go back,” the client said. “Everything needs to work exactly as expected when the water authority tests it.”

Sample Purchase and Project Preparation

After the factory tour and product tests, the client placed an order for a small batch of STS prepaid water meters. These units are going to be used in a demonstration for local water authorities in Burkina Faso. It’s a trial run, but it’s a very important step for winning the tender.

To help them prepare, we provided not just the meters, but also:

• A demo software system for token vending
• Operation manuals and wiring diagrams
• Token generation instructions and test data
• Online support from our technical team

Everything was prepared in English, and we walked them through the key operations again before they left.

Why Our STS Prepaid Meters?

In Burkina Faso and many other African countries, prepaid water meters are becoming the norm for both residential and commercial users. The STS system allows users to buy credit in advance and enter a token code into the meter. It’s simple, reliable, and helps both utilities and users manage consumption.

Our meters come with:

• STS-compliant keypad
• Durable housing for outdoor use (IP68)
• Built-in valve for automatic shutoff
• Anti-tamper and low-battery warnings
• Flexible top-up options using 20-digit token codes

More importantly, we know that a good meter is only part of the solution. Software, training, and after-sales service matter just as much—especially when public projects are involved.

It’s Not Just Business, It’s Trust

The client told us openly: “Winning the bid is important, but choosing the right partner is even more important.” That’s why they took the time to visit. That’s also why we gave them full access to our production area, testing bench, and internal processes.

We didn’t give a “showroom” presentation. Instead, we had open discussions, talked about shipping lead times, software integration, and what happens if something goes wrong after delivery. It was a practical, hands-on, real-world meeting—the kind that builds real trust.

Looking Forward

If their demonstration goes well, we hope to support a full shipment later this year. But even if this round is just samples, we already feel the cooperation has started on the right foot.

We’re proud to support clients like this—people who are trying to bring better water service to their communities, one step at a time. We don’t just sell meters; we support projects.

If you’re working on a prepaid metering project and need STS prepaid water meters, or you’re just looking for a factory that gives straight answers and solid support—feel free to reach out to us. We’ll be here.